Total Vision Rancho Bernardo Frequently Asked Questions

Parking & Location FAQs

Is there free parking available at Total Vision Rancho Bernardo?

Yes, free parking is available for patients at Total Vision Rancho Bernardo. Our eye care office has ample on-site parking.

Where should I park for my appointment?

Patients may park in any open parking space in the parking lot out front of our office at 16769 Bernardo Center Drive, San Diego, CA.

Is the practice accessible by public transportation?

Yes. Total Vision Rancho Bernardo is accessible by public transportation, with nearby bus routes serving the Rancho Bernardo area. Please check the local transit schedules for the most up-to-date route information.

Appointments & Scheduling FAQs

Do I need an appointment, or do you accept walk-ins?

Appointments are encouraged to ensure timely care with our Rancho Bernardo optometrist, though walk-ins may be accommodated based on availability.

How far in advance should I book an eye exam?

We recommend scheduling your eye exam 1–2 weeks in advance, especially during evenings and busy seasons. However, we can often accommodate appointments within a few days. You can book online or call our Rancho Bernardo office directly.

Do you offer same-day or emergency eye care appointments?

Same-day and emergency eye care appointments may be available depending on scheduling. If you are experiencing an eye emergency, sudden vision changes, or eye discomfort, please contact our office as soon as possible.

What is your late or cancellation policy?

We ask that appointment changes or cancellations be made at least 24 hours in advance. Late arrivals may need to be rescheduled to ensure the best care for all patients.

Insurance & Payment FAQs

Do you accept my vision insurance (VSP, EyeMed, etc.)?

Yes. Total Vision Rancho Bernardo accepts many major vision insurance plans, including VSP and EyeMed. Please contact our office or visit our insurance information page to confirm your benefits.

What if I don’t have vision insurance?

We offer affordable self-pay options and may have special promotions available for patients without insurance. Contact our Rancho Bernardo office to learn more about current offers.

What payment methods do you accept?

 We accept major credit cards, debit cards, cash, and FSA/HSA cards for your convenience. Online payment is also an available option.

General Eye Care FAQs

Do you carry designer eyeglass frames at this location?

Yes. Total Vision Rancho Bernardo offers a wide selection of designer and brand-name eyeglass frames and sunglasses to fit a variety of styles and budgets.

Can I order contact lenses online?

Yes. Existing patients can order contact lenses online for added convenience. If your prescription has expired, we recommend scheduling a contact lens exam at our Rancho Bernardo office.

Do you see children and seniors?

Yes. Our Rancho Bernardo eye doctor provides comprehensive eye care for patients of all ages, including children’s eye exams (typically ages 5+) and senior vision care.

Does Total Vision Rancho Bernardo offer specialty eye care services?

Yes. Our services include comprehensive eye exams, diabetic eye exams, contact lens fittings, dry eye treatment, myopia control, eye disease management, and other specialty vision care services.

Do you offer glasses adjustments and repairs?

Yes. We’re happy to provide complimentary eyeglass adjustments, cleanings, and minor repairs to help keep your glasses fitting comfortably and clearly.

Looking for an Eye Doctor Near You?

If you’re searching for a trusted eye doctor in Rancho Bernardo or nearby areas, Total Vision Rancho Bernardo is here to help. Schedule your eye exam online or contact our office today for personalized, comprehensive eye care.